Welcome to "Friendz Factory"

Friendz Factory is an Indian e-commerce company based in Chennai, India. It was founded by 8 College Friends in 2017

These terms and conditions outline the rules and regulations for the use of "Friendz Factory"

Location :

Friendz Factory

No.17, Pillayar Kovil Street

Maduravoyal

Chennai - 600095.

Tamil Nādu

India

7305198198

help@fiendzfactory.com

 

By accessing this website  we assume you accept these terms and conditions in full. Do not continue to use "Friendz Factory" website  if you do not accept all of the terms and conditions stated on this page.

ORDER AND DELIVERY

In our friendz factory ,

The order has been processed on that same day, you have placed your order before 11.00 AM The confirmation of order should be delivered at 3 - 8 business days. For your extra satisfaction please contact our customer care @ +91 7305198198

FOR YOUR EASY PAYMENTS

Bank : Canara Bank

Name : Friendz Factory

A/c : 5863201000145

IFSC : CNRB0005863

Bank : Karur Vysya Bank

Name : Friendz Factory

A/c : 1624135000006629

IFSC : KVBL0001624

Google Pay/ Phone Pay/ Paytm - 7305198198

DEALERSHIP & DISTRIBUTOR 

If you have interest on dealer or distributor from our Friendz Factory fill up the link given below : http://bit.ly/FFDealership

                                 Or

 Mail your details at : cm@friendzfactory.com

CUSTOMER CARE & NEED

Whatever the product you need we will arrange for your better price. Use the link

Call (or) WhatsApp : +91 7305198198 / +91 7667755108 / +91 8695886644               

Mail : help@friendzfactory.com

Use The Link : https://friendzfactory.com/ineed/

               

Cancellations

If you are not entirely satisfied with your purchase, we're here to help. If the order is cancelled within 2 hours of placing the order subject to product not dispatched we will refund your payments. Please Contact our Customer Service Team to place a cancellation request by calling our Customer Service number @ +91 7305198198. Refund will be processed through the same mode within 8 working days. "Friendz Factory" makes the best possible efforts to provide quality products and services. All models undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability.

Returns

The following are only covered under Return Policy:

  1. Manufacturer/Brand Warranty Products.
  2. Damaged/ Defective Product.

Any items which does not fall in any of the above category will not be considered for returns. There could be certain circumstances beyond our control where you could receive a damaged / defective product. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number @ +91 7305198198

Refunds

Once we receive a request for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will initiate. Refund amount is calculated by deducting shipping charges from your original payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Payment Method

Refund Method

Refund Time-frame

Credit Card/ Debit Card

NetBanking/Wallets/Cash

8-10 business days

Net Banking

NetBanking/Wallets/Cash

8-10 business days

Pay before Shipment(PBS)

NetBanking/Wallets/Cash

8-10 business days

Wallets

NetBanking/Wallets/Cash

8-10 business days

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.

If you have any questions about our Returns and Refunds Policy, please call us on +91 7305198198

Cookies

We employ the use of cookies. By using Friendz Factory's website you consent to the use of cookies in accordance with Friendz Factory privacy policy.

Most of the modern day interactive website use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our website to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Friendz Factory and/or its licensors own the intellectual property rights for all material on Friendz Factory. All intellectual property rights are reserved. You may view and/or print pages from http://www.friendzfactory.com for your own personal use subject to restrictions set in these terms and conditions.we have the GSTIN : 33BARPT4142E1ZM 

Redistribute content from Friendz Factory (unless content is specifically made for redistribution).

User Comments

  1. This Agreement shall begin on the date hereof.
  2. Friendz Factory reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
  3. You warrant and represent that:
  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not infringe any intellectual property rights, including without limitation copyright, patent or trademark, or other proprietary rights of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  1. You hereby grant to Friendz Factory a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website . You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website , you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website 

If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your website . You agree to indemnify and defend us against all claims arising out of or based upon your website . No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation 
  3. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website  are provided free of charge, we will not be liable for any loss or damage of any nature.

BUSINESS INQUIRIES

Mail at : cm@friendzfactory.com